Checking & Savings Security

Secure Technology

Our fraud prevention and security systems help protect you with the latest encryption technology and secure email communications.

Manage Your Visa® Credit and Debit Cards to Stay Secure

The FireFirstCard app makes it simple to stay confident and in control of your card. Set alerts to notify you by text, email or push notifications when a specific type of purchase gets made. We've identified some of the most common purchases that scammers target, so you can identify fraud quickly.

Set Text Alerts for:

• Card not present, online or phone purchases
• Gas station charges
• Declined transactions
• International purchases
• ATM withdrawals

Place Card Controls to:

• Flag purchases that reach an amount you set
• Get notified when you come close to your credit limit
• Turn off your card if misplaced. Turn on your card when found
• Set travel notifications before you leave the country

Firefighters First Consumer Privacy Notice
You can obtain more information by reviewing the Firefighters First Consumer Privacy Notice 

Set up Direct Deposit
Have paychecks, dividends and other recurring credits deposited directly to your account with no more worrying about checks getting lost or stolen in the mail.

Set up Automatic Payments
Automatic payments help protect you from late or lost payments—and a lost check in the mail can mean identity theft concerns. Contact us to set up automatic payments for your Firefighters First loans or lines of credit. For utilities or other recurring payments, contact the companies you want to pay.

Go Paperless
Access your Firefighters First checking and savings accounts, credit cards and loans through online banking and ask us to stop sending paper. Checking your balances and viewing your account statements online is safer than sending information through the mail.

Safeguard your Social Security number

• Carry only necessary identification with you. Don't carry your Social Security card.
• Never provide your Social Security number unless you have initiated the contact and have confirmed the business or person's identity
• Do not use your full or partial Social Security number as a Personal Identification Number (PIN) or as a password
• If you must send your Social Security number in an email ensure that the email is encrypted
• Only enter your Social Security number into websites when the site is secure and you know how the recipient will protect it
• Be cautious of your surroundings when disclosing your Social Security number. For example, if a retail store requests your Social Security number to look up your store credit card number.
• Do not transmit your Social Security number over the internet unless you know that the connection is secure or you have encrypted the Social Security number
• Be cautious when faxing your Social Security number and double check the fax number to ensure it is the correct number
• Do not record your Social Security number on a check, traveler's check, gift certificate, money order or other negotiable instrument unless required by law